12 July 2022

How to report wrongdoing

Misconduct undermines the effectiveness, credibility and integrity of UNICEF, threatening our ability to meet the needs of children worldwide. All UNICEF personnel – regardless of how they're contracted or where they're stationed – are expected to uphold the Universal Declaration of Human Rights and the Convention on the Rights of the Child. Those…, What to report, Sexual exploitation or abuse, In every context in which UNICEF operates, people trust us to assist and protect them. The vast majority of aid workers do so with professionalism and integrity. However, some abuse their position of power through the sexual exploitation or abuse of those who depend on them, including children. Sexual exploitation refers to any actual or attempted…, Sexual harassment in the workplace, Our mission to support children requires a workplace that supports staff. But UNICEF is not yet that workplace for every member of our team. Each year, individuals come forward to share experiences of sexual harassment. We know our measures to prevent this have not reached all corners of our working environment. And one case is one too many. Help…, Abuse of authority, Abuse of authority entails the improper use of a position of influence, power or authority against another person. It may also include behaviour that creates a hostile or offensive work environment, such as intimidation, threats, blackmail or coercion. In the workplace, this is particularly serious when affecting the career or psychological safety…, Fraud or corruption, Worldwide, UNICEF is entrusted with voluntary contributions from governments, businesses and philanthropists seeking to protect children’s rights. We're determined to make every dollar count, and to share openly UNICEF Transparency Portal where our funds come from , UNICEF Transparency Portal where they go , and UNICEF Annual Report what they…, Discrimination or racism, Since its inception, UNICEF has stood firmly against discrimination and racism. But we are not immune. Our personnel relay experiences of discrimination and racism, still, perpetrated by peers. They speak up about hurtful and disrespectful actions that betray our most fundamental values.  We will not accept this. UNICEF has one of the most diverse…, Harassment or bullying, Harassment in the workplace can take many forms – words, gestures or actions that tend to alarm, intimidate or belittle another person, including bullying. Overall, any unwelcome conduct that might be expected or perceived to cause offence or humiliation to another may constitute harassment, especially when it interferes with work or creates an…, Conflict of interest, A conflict of interest arises when, by act or omission, staff members’ personal interests cause them to discharge their official duties and responsibilities in a manner inconsistent with the interests of UNICEF.  UNICEF recognizes that engagement in outside activities may enhance personal well-being and professional development, even to the…, Retaliation, All UNICEF personnel have a duty to report any breach of the UN Charter; the UN Staff Regulations and Rules; the Standards of Conduct for the International Civil Service; and any of UNICEF’s regulations, rules and internal policies, to officials formally designated to receive such reports by UNICEF or the UN. Anyone who submits such a report has…, All other concerns, For issues related to performance management, interpersonal conflicts or other workplace concerns, learn where to turn. UNICEF provides confidential informal and formal channels for seeking guidance, support and resolution. How to report -->, How to report, UNICEF Office of Internal Audit and Investigations, The Office of Internal Audit and Investigations (OIAI) conducts independent, fact-based investigations into allegations of misconduct, fraud and other violations of UNICEF rules, regulations and policies. OIAI’s mission is to investigate reports of misconduct with professionalism, impartiality and fairness towards all parties, as well as to ensure…, UNICEF Ethics Office, The Ethics Office nurtures a culture of integrity and accountability to enhance trust in and credibility within UNICEF and the UN system. Founded on independence, impartiality and confidentiality, this team is responsible for providing advice and guidance, training and outreach, and policy input. They also administer UNICEF’s Policy on Whistle-…, UNICEF Human Resources, UNICEF's Division of Human Resources works with HR practitioners, partners and clients globally to ensure that UNICEF personnel are provided with the work environment and support they need to give their best for every child. HR supports personnel with conduct-related matters by issuing and advising on relevant policies and procedures (including…, Office of the Ombudsmen for United Nations Funds and Programmes, The Office of the Ombudsmen offers dedicated, informal dispute-resolution services to all UNICEF personnel, in addition to personnel from UNDP, UNFPA, UNOPS and UN Women. The office is a strictly confidential and neutral place to discuss workplace issues and explore options for addressing conflicts. It operates independently from UNICEF…, Know your rights when reporting wrongs, Right to be protected against retaliation, UNICEF’s policy on whistle-blower protections sets out measures against retaliation for individuals who report misconduct, provide information in good faith on alleged wrongdoing, or cooperate with an authorized inspection.  All UNICEF personnel have a duty to report any breach of the UN Charter; the UN Staff Regulations and Rules; the Standards…, Right to report confidentially, All UNICEF personnel have the right to report suspected wrongdoing confidentially. Reports made to the Ethics Office and the Office of the Ombudsmen are strictly confidential and will not be shared without your express consent. The Office of Internal Audit and Investigation operates under need-to-know confidentiality, meaning the information you…, Right to receive support, If you’re seeking encouragement through the reporting process, or guidance to better understand our duty to report, you’re not alone. UNICEF staff worldwide have teamed up as Peer Support Volunteers, Staff Representatives and Ethics Champions to provide informal and confidential support to colleagues who may have experienced, or suspect they’ve…, UNICEF's work to prevent wrongdoing, FAQs, I’m not ready to report, but I’d like informal guidance. Where can I go? Can I report anonymously? Are whistle-blowers protected from retaliation?  What should I do if I believe I’ve been retaliated against? Where can I find annual reports from UNICEF’s Ethics Office? Where can I find more information on UNICEF's efforts to prevent wrongdoing in…
09 July 2020

Global annual results report 2019: Communication for Development

Communication for Development (C4D) is one of the core change strategies that contribute directly to the achievement of results within each of the goal areas of the UNICEF Strategic Plan, 2018–2021. By identifying and addressing social norms, behaviours and practices, C4D strengthens programming and improves outcomes for children and adolescents.…, Communication for Development (C4D) is an evidence-based and participatory process that facilitates the engagement of children, families, communities, the public and decision makers in both development and humanitarian contexts through a mix of available communication platforms and tools. UNICEF promotes and applies C4D to drive positive…, Results, The most typical and also the most powerful way to work towards fulfilling children’s rights is in partnership – with governments, other United Nations agencies, non-governmental organizations (NGOs), communities and families. Just as UNICEF does not stand alone, neither does Communication for Development.   Results stem from the collaboration of…, Two of the many important tools in the C4D toolbox, Screenshot of UNICEF's U-Report website UNICEF/2020 U-Report U-Report is a platform accessible by phone and computer which engages users via alerts, surveys and one-on-one chats. It is designed to address multiple issues affecting children, young people and communities by directly providing life-saving or changing information to them in a timely…, Generating demand for, and use of, services, Demand generation is the process of creating a need, or belief in the need, for a product or service among a particular target audience. C4D strategies stimulate or accelerate demand for services in a number of ways, including reducing stigma, developing gender-sensitive communication, and mass mobilization. Three girls in a refugee camp holding…, Adoption of key parenting and family practices, While children and their caregivers must demand, have access to and use services for their well-being, essential healthy and protective caregiving and family practices are equally important. These practices are not dependent on services, but have an almost exclusive behavioural component. Evidence has shown that these are critical to child…, Promoting positive parenting, Fostering fathers’ participation, particularly from the antenatal phase through early childhood, is an important area of work for UNICEF. More than half of children aged between 3 and 4 years old in 74 countries have fathers who do not play or engage in early learning activities with them (55 per cent, approximately 40 million). Social norms,…, Abandonment of harmful social norms or adoption of positive ones, By reinforcing positive norms that protect children, or encouraging the abandonment of social norms that condone or facilitate negative behaviours, C4D activities encourage parents, families and societies to change both behaviours and perceptions of what is socially acceptable, as well as encouraging agency in identifying and demanding related…, Promoting Positive Gender Socialization, In Egypt, girls face gender disparities and a high prevalence of harmful practices such as Female Genital Mutilation (FGM). In 2019, UNICEF supported the National Council for Childhood and Motherhood to design and implement the first national girls’ empowerment initiative, “Dawwie” (meaning “loud voice with an impact”).  A group of girls standing…, Engaging and empowering communities, adolescents and children, C4D strategies seek to engage and empower communities and young people, particularly the most marginalized, to enable them as agents of change in both development and humanitarian contexts. This includes efforts to systematize mechanisms for engagement to improve their health and well-being, to hold service providers and policymakers to account…, Strategic partnerships with faith leaders to facilitate community engagement, UNICEF has led a scaling up of the Faith and Positive Change for Children (FPCC) Global Initiative on Social and Behaviour Change. In the Niger, one of the five early adopters of FPCC, the commitment of communities, religious and traditional leaders have been essential to reducing and eliminating traditional practices that constitute violence…, System strengthening and regional efforts to effect change at scale, Under the guidance of regional offices, initiatives are carried out to generate multi-country behavioural evidence and to provide technical support for the development of conceptual frameworks, strategies and guidance. The following provide examples of results from three regions; examples from the other regions and at the global level can be found…, Looking forward, The outbreak of COVID-19 was first reported at the end of 2019, and had become a pandemic by early March 2020. At the time of writing, it has become clear that the global crisis will have a significant and severe impact on children. Basic services from health to education have been disrupted, and the wider socioeconomic impacts are yet to be…, Communication for Development (C4D)Advancing positive social and behaviour change Global Annual Results Reports 2019 SUPPLEMENT TO THE Cover image: UNICEF/UN0212225/Noorani A mother and father hold their newborn in a recovery room at UNICEF supported Al Quseya Central Hospital, Assuit governorate, Egypt. C4D initiatives in Egypt encourage…